FAQs

R & D and Design

(1)What is your philosophy of R & D?

To produce the sewing machine with high efficiency and environmental protection is our R & D philosophy,We dedicated to improve the productivity, reduce the labor cost, lessen power consumption for customers in heavy duty sewing technology,

(2)Can you do OEM for me?

We accept all OEM orders,just contact us and let us know your brand and related requirement.

(3) Do you accept the customized order?

Sure, we can take customized order, please let us know your requirements and related details, we will check and send you the solution accordingly

Certifications

(1)What certifications do you have?

Our company has acquired IS09001 quality management system certification, ISO14001 environmental management system certification, and all of our standard models with the CE certificates.

Packing & Shipping

(1)What kind of packing for your machine?

First we use the wrapping film to wind the machine, then pack with the non-fumigation wooden box.

(2)Can you send products to my country?

Sure, we can. If you do not have your own ship forwarder, we can help you.

Order and Payment

(1)Wonder if you accept small orders?

Do not worry. Feel free to contact us. We accept small order.

(2)What's your payment terms ?

By T/T,LC AT SIGHT,30% deposit in advance, balance 70%  before shipment.

(3)How can I place the order?

First sign the PI, and pay deposit, then we will arrange the production. After finished production, you need to pay the balance. Finally we will ship the machines to you.

(4) What information shall we give before placing a purchase order?

a)Your materials, product pictures, sewing area, etc. b) let us know your application, jeans, shoes, handbags etc. c) Purchase quantity. d) Other special requirements.

 

(5)How to choose machines which meets our applications?

A7:You can refer to our catalogue to choose the machine or we can help to choose when you provide the product picture and sewing area, etc.

Product

(1)What is the difference between your products in the industry?

Through the strict quality control and thoughtful customer service to supply the integrated solution of automatic sewing machine.

(2)Which regions does your market mainly cover?

At present, 70% of our machines export to the other 35 countries, we have served OEM for the international brands.

(3)How long is the using life of your machine?

Follow the daily check and the periodic maintenance, more than 10 years.

Warranty

(1)How about your after-sale service and warranty?

All of our pattern sewing machine have 1 year warranty, meanwhile, any questions you ca At present, 70% of our machines export to the other 35 countries, we have served OEM for the international brands.

n contact us by email or online tools, such as Whatsapp, Wechat, Facebook,Instagram, Linkedin, we will contact you within 24 hours.

 

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